Hey there! At selitewearfinds, we’re not just another online store—we’re a small team of fashion enthusiasts who genuinely care about your experience. Ever since our founder, Maria, started replying to customer emails herself back in 2018 (yes, she still does sometimes!), we’ve made it our mission to listen. Because honestly, your feedback? It’s what keeps us going.
Got a question about that cozy sweater you saw? Or maybe you’ve got an idea to make our site even better? Whatever it is, don’t hesitate—we read every message. Here’s how to reach us:
Prefer typing? Our live chat (bottom right corner) is manned by real humans—no bots here. Though fair warning: our team might gush about your taste in jackets if you mention our new arrivals.
Remember that time we completely redesigned our sizing chart based on customer requests? Or when we added plus-size options after hearing from dozens of you? That’s the power of speaking up. We can’t promise to implement every idea, but we can promise to consider each one seriously.
"I emailed about a delayed package last winter, and Maria not only apologized personally but included a handwritten note with my next order. Now that’s what I call service!" — Luciana, São Paulo
So go ahead—tell us what’s on your mind. Whether it’s a complaint (we’ll make it right), a suggestion (we’re all ears), or just to say hi (we love that too). After all, you’re why we do this.
P.S. If you’re reaching out about an order, include your order #—it helps us help you faster. But no stress if you forgot; we’ll figure it out together.
